Bdoky believes in transparency. What data we collect, why we collect it, and how we protect it — it's all explained here in plain language. Your privacy is our highest priority.
The most important highlights of bdoky's Privacy Policy at a glance
All your data and payment information on bdoky is protected with 256-bit SSL encryption. No one can intercept or steal your information in transit.
Your personal information is never sold to third parties. It is used solely for service delivery and legal compliance.
We only collect data that is necessary to provide our services. No unnecessary information is requested or stored.
You can view, correct, or request deletion of your data at any time. You may also withdraw consent for how your data is used.
All your information is stored on secure, protected servers. Regular security audits and updates are carried out to keep our servers safe.
In the event of a security incident, we notify affected members by email within 72 hours and take prompt action to resolve the issue.
Transparency is at the core of bdoky's Privacy Policy. The information we collect from you falls into two main categories — what you provide directly, and what is collected automatically while you use bdoky.
Information you provide directly:
Automatically collected information:
Note: We never store your full payment card number or PIN. Payment details are processed directly through a secure payment gateway.
Bdoky collects your information only for specific, defined purposes, each with a valid legal basis. The table below clearly outlines what data we collect and how it is used:
| Purpose | Data used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, phone | Contractual Compliance |
| Age and Identity Verification (KYC) | NID, passport, date of birth | Legal Obligations |
| Payment Processing | Payment details, address | Contractual Compliance |
| Fraud Prevention | IP, device, and transaction logs | Legitimate interest |
| Promotional Communications | Email, phone | Consent |
| Improving the gaming experience | Activity logs, cookies | Legitimate interest |
| Legal Reporting | Transaction and Identity Information | Legal Obligations |
If you no longer wish to receive promotional emails or SMS, you can Help Centre Let us know or click the Unsubscribe link in the email. Please note that important transaction-related messages will continue to be sent.
Bdoky never sells your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services:
Each third party is bound by a Data Processing Agreement (DPA) with us and may not use your data for their own purposes. bdoky's liability is limited in the event of a third-party service failure, though we always select trusted partners.
Bdoky never sells your email address or phone number to advertisers. If you receive any communication claiming to be from bdoky through an unfamiliar source, treat it as a phishing attempt and report it to us.
Bdoky uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience. bdoky uses three types of cookies:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in or making payments.
Cookie Duration: Session cookies are deleted when you close your browser. Persistent cookies last a maximum of 12 months and are deleted automatically after that.
Bdoky does not retain your data longer than necessary. Retention periods depend on the type and purpose of the information:
| Data type | Retention period |
|---|---|
| Account information (active accounts) | For as long as the account remains active |
| Account data (closed accounts) | 5 years after account closure |
| Transaction Records | 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Support conversations | 2 Years |
| Log files and activity data | 12 months |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period expires, your data is securely deleted or anonymised so you can no longer be identified. Certain data may be retained longer due to legal obligations, but is only disclosed to the relevant authorities when required.
Under international data protection law, you have a number of rights over your own data. bdoky fully respects all of these rights:
You may request to view the information we hold about you. We will respond within 30 days.
You may request corrections to any inaccurate or outdated information. Many details can be updated directly from your profile.
Your data will be deleted upon request, unless we are required to retain it by law.
You may request that we restrict the use of your data to specific purposes.
You may request your data in a readable, portable format.
Where data is processed based on your consent, you may withdraw that consent at any time.
To exercise any of the rights listed above, Help Centre contact us or support@bdoky.ws to send us an email. We typically respond within 7 business days.
Bdoky's services are intended for individuals aged 18 and over. We do not knowingly collect any information from minors. If we become aware that a minor is using our platform, we will:
If you believe a minor is using bdoky, please Help Centre Let us know immediately. To learn more about responsible gaming, visit our Responsible Gaming Page here.
Make sure minors on your device cannot access bdoky. Keep your login credentials strictly confidential.
Bdoky uses industry-leading security measures to protect your data. Our technical and organisational safeguards include:
In the event of a security breach, we will notify affected members by email within 72 hours and take appropriate action. We will clearly communicate the nature of the incident, its potential impact, and the steps we are taking to address it.
You play a role in your own security too: Use a strong password, never share it with anyone, and change it immediately if you log in from an unfamiliar device.
Bdoky may update this Privacy Policy when necessary. Reasons for changes may include new legal requirements, the introduction of new services, or security improvements. For any significant changes:
Continuing to use bdoky after any changes have been made will be considered your acceptance of the updated policy. If you do not agree, please Help Centre contact us.
Last reviewed: This Privacy Policy 1 January 2026 Last reviewed on. Next scheduled review: 1 July 2026।
For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:
If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant data protection authority in your country.
Send your request from your registered email address for identity verification purposes. This is required to keep your information secure.
Your privacy is our top priority at bdoky. Join Bangladesh's most trusted gaming platform — backed by secure payments, strong encryption, and a fully transparent policy.
18+ Only | Play Responsibly